Shipping policy

Thank you for shopping with Arabora. We are committed to delivering your orders quickly, safely, and efficiently. Please review our shipping policy below for complete details.

1. Order Processing Time

  • All orders are processed within 1–3 business days (excluding weekends and public holidays).
  • Orders placed after business hours will be processed on the next working day.
  • During peak seasons or sales, processing times may be slightly delayed.

2. Shipping Time

  • Domestic Shipping: 3–7 business days
  • International Shipping: 7–15 business days (depending on destination)

Please note that delivery times are estimates and may vary due to customs, courier delays, or unforeseen circumstances.

3. Shipping Charges

  • Shipping charges are calculated at checkout based on your location and order weight.
  • We may offer free shipping promotions from time to time—these will be clearly displayed on our website.

4. Order Tracking

  • Once your order is shipped, you will receive a tracking number via email.
  • You can track your order in real-time using the provided link.

5. Shipping Locations

  • We currently ship to most parts of UAE.
  • If your location is not supported, please contact us before placing an order.

6. Customs, Duties & Taxes

  • International orders may be subject to customs fees, import duties, or taxes imposed by your country.
  • These charges are the responsibility of the customer and are not included in our prices.

7. Delayed or Lost Shipments

  • If your order is delayed beyond the estimated timeframe, please contact us.
  • In case of lost shipments, we will coordinate with the courier to resolve the issue promptly.

8. Incorrect Address

  • Please ensure your shipping address is accurate at checkout.
  • We are not responsible for orders delivered to incorrect addresses provided by customers.

9. Damaged Packages

  • If your order arrives damaged, please contact us within 48 hours of delivery with photos of the item and packaging.

    10. Contact Us

    If you have any questions regarding shipping, feel free to contact us at ahsanulmasoodjamali@gmail.con